92% of customers feel satisfied when they use live chat
Handling high call volumes, scheduling agent shifts and making sure chats or calls get routed to the correct department are just a few of the challenges facing large call centers. Whatever the size or complexity, Comm100 has you covered.
When it comes to fast, effective, affordable customer service solutions, nothing compares with live chat software! Infinitely faster than email and far more cost-effective and efficient than traditional telephone support, live chat is the communication channel of choice for today’s modern customer.
Is your website stuck at a 2% conversion rate? Live chat could be the answer to your problems. Companies using live chat on their websites see 10-50% of their visitors engage with them. Ready for the pipeline boost you’ve been looking for?