Webinar - Building Strategy and Confidence in Contact Center AI - Comm100

Webinar

Building Strategy and Confidence in Contact Center AI

As a contact center leader, you’ve worked hard to grow your service quality and efficiency to where it is today. Now, with AI on your mind, new challenges are emerging.

Watch the highlights reel to learn implementation strategies that provide a practical path to AI adoption for all kinds of businesses – regardless of your size or industry.

What you’ll learn:

  • What types of contact center AI technology are available to you today
  • How to identify low-risk entry points to AI technology
  • How to mitigate your roadblocks to AI adoption
  • New strategic opportunities for contact centers post-AI adoption

You can also watch the full recording by clicking the button on the left below the video, and download the slide deck on the right.

Speakers

Kaye Chapman, Learning & Development Manager, Comm100

Kaye is Comm100’s Learning & Development Manager, an internationally-experienced writer and trainer. Kaye has worked with Fortune 500, governmental and private firms across the world to embed leading customer experience strategies.

Matthew Jinks, Product Marketing Manager, Comm100

Matthew is Comm100’s Product Marketing Manager. He’s worked for 5+ years in Vancouver’s tech scene and loves crafting product stories. Matthew works with Fortune 500, government, and private firms across the world to embed advanced customer experience solutions.