Vancouver-based company recognized as the best omnichannel customer engagement platform provider in Canada
Vancouver, B.C., January 25, 2021 – Comm100, a global provider of omnichannel customer engagement solutions that connect brands with their customers, announced today that it has been named “Best Omnichannel Customer Engagement Platform Provider – Canada” by Corporate Vision Magazine.
This award is part of the magazine’s 2021 Corporate Excellence Awards, showcasing companies that provide the very best products and services to clients across a wide range of industries. Nominees are committed to innovation and business growth and are assessed against multiple criteria, including company performance over a given time, expertise within the industry and previous accolades won.
Comm100 was chosen for its award-winning omnichannel customer engagement platform, which provides accessible and personalized communication to improve both customer and agent experiences. The company empowers brands to connect on popular digital channels including live chat, email, social media, and messaging apps, all managed through a single, unified console. Comm100 customers can also automate customer service with AI chatbots and self-serve knowledge bases
“With the challenges businesses have faced over the past year, our team has worked extremely hard to provide our customers with the tools necessary to reach and build value with their customers online,” said Jeff Epstein, VP of marketing at Comm100. “This award validates our efforts, and the pace of digital transformation underway for our customers across many verticals, especially over the past year. We are extremely honored to be recognized among other notable organizations.”
To learn more about the work Comm100 does for its customers, especially amid the pandemic, check out the company’s 2020 Live Chat Benchmark Report – Covid-19 Edition.
ABOUT CORPORATE VISION MAGAZINE
Corporate Vision is published monthly with the mission to deliver insightful features from across the global corporate world. Launched with an eye towards bettering business practices across the board, Corporate Vision focuses on spotlighting advances in the HR, marketing, coaching, and recruitment spheres, with the goal to shine a light on the gatekeepers of better business. Those that help build, through no small amount of creativity and expertise, to develop an altogether more productive and more efficient world of work. Corporate Vision is bought to you by AI Global Media, a B2B digital publishing group founded in 2010. The group currently has 13 brands within its portfolio that include luxury lifestyle, construction, healthcare and small business focused publications. AI Global Media is dedicated to delivering content you can trust.
Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. Organizations like Rackspace, HomeTrust Bank, and Canadian Blood Services use Comm100 to exceed customer expectations with service that closes the gap between question and answer.
V2 Communications for Comm100