We’re excited to announce that Corporate Vision Magazine has chosen Comm100 for their 2019 Corporate Excellence Award as the Leading AI-Driven Omnichannel CX Solutions Provider.
The Corporate Excellence Awards are designed to celebrate excellence in a number of core industries across the business landscape, highlighting those who have truly gone above and beyond to succeed in their endeavours through continuous innovation, growth, and improvement. Winners are handpicked by a dedicated research team based purely on the comprehensive analysis of both qualitative and quantitative research during the past 12 months.
The award solidifies our leadership in the omnichannel customer experience industry and is a testament to the completeness of our digital engagement solution. Receiving this award serves as proof that AI-powered digital communications enable the customer service win-win for both contact centers and their customers.
Our next-generation AI-powered chat, which leverages Natural Language Processing, Machine Learning, and advanced integrations, creates more realistic conversations with visitors by better recognizing a visitor’s intent, asking clarifying questions if needed, and securely executing transactions under the customer’s direction. This award validates our technology’s performance and dependability and truly inspires us to continuously improve and advance our platform capabilities.
Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. Organizations like Rackspace, HomeTrust Bank, and Canadian Blood Services use Comm100 to exceed customer expectations with service that closes the gap between question and answer.
V2 Communications for Comm100