We’re excited to announce that Corporate Vision Magazine has chosen Comm100 for their 2019 Corporate Excellence Award as the Leading AI-Driven Omnichannel CX Solutions Provider.
The Corporate Excellence Awards are designed to celebrate excellence in a number of core industries across the business landscape, highlighting those who have truly gone above and beyond to succeed in their endeavours through continuous innovation, growth, and improvement. Winners are handpicked by a dedicated research team based purely on the comprehensive analysis of both qualitative and quantitative research during the past 12 months.
The award solidifies our leadership in the omnichannel customer experience industry and is a testament to the completeness of our digital engagement solution. Receiving this award serves as proof that AI-powered digital communications enable the customer service win-win for both contact centers and their customers.
Our next-generation AI-powered chat, which leverages Natural Language Processing, Machine Learning, and advanced integrations, creates more realistic conversations with visitors by better recognizing a visitor’s intent, asking clarifying questions if needed, and securely executing transactions under the customer’s direction. This award validates our technology’s performance and dependability and truly inspires us to continuously improve and advance our platform capabilities.
Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI powered bots and automation within one integrated console. Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere. To learn more about Comm100, visit: www.comm100.com
Content Manager, Comm100