Comm100 Sees Strong Channel Momentum With 93% Growth of Partner Program in 2021

Innovative Partner Program Aligns With Expansion of Digital Customer Engagement Market To Drive Growth

August 24, Vancouver, B.C. – Comm100, an award-winning global provider of high-security, high-compliance omnichannel customer engagement and chatbot solutions that connect brands with their customers, today announced its global partner program has grown 93% since January 2021. As of this month the partner program’s revenue pipeline has already surpassed its total 2020 pipeline and is on track to double 2020’s revenue by the end of the year.

In a digital-first world, consumers have become accustomed to instant on-demand service across multiple channels. To remain competitive, brands must have digital omnichannel customer engagement strategies for both pre- and post-sales. The pressure is on for technology resellers to source solutions that will keep their clients’ customers happy and engaged.

This scenario, coupled with Comm100’s lucrative and flexible partner program, enables partners to add a new revenue stream and increase their product offerings. To equip partners for success, Comm100 has shaped its partner program to ensure ease of engagement and rapid time to revenue. The program includes:

  • A dedicated partner manager to ensure all partner support needs are met within 24 hours
  • The Kickstart Program which gets partners smart on Comm100s’ offerings fast so that partners can jump from onboarding to revenue as quickly as possible
  • A comprehensive partner portal, which gives partners instant-on training tools to help sell more efficiently
  • Marketing development funds, which give partners additional resources to support their marketing efforts.

“Instant and thoughtful customer communications assisted by chatbots and automation is a top priority for our clients, and they turn to us for the most effective ways to accomplish that,” said Lawrence Solis, VP of Digital Sales with OutPLEX. “Partnering with Comm100 gives us the ability to bring this powerful solution to our customers in a way that works for our team and our clients. We’re excited with what Comm100 is doing in the channel and look forward to our continued partnership.”

“The continued expansion of our partner network and partner offerings are a testament to the growing demand for efficient and authentic interactions with brands across all channels—anytime and anywhere—and the strength of our platform,” said Ty Rottare, VP of Global Channels at Comm100. “We are focused on making sure our services fit into our partner’s mold instead of them fitting into ours, allowing us to deliver a flexible partner program that benefits us, the partner and ultimately the end-users.”

To learn more about Comm100’s Partner Program, visit: partners.comm100.com

ABOUT COMM100

Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. Organizations like Rackspace, HomeTrust Bank, and Canadian Blood Services use Comm100 to exceed customer expectations with service that closes the gap between question and answer. 




COMM100 MEDIA CONTACT

Rachel Levy
V2 Communications for Comm100
media@comm100.com