Vancouver, B.C., July 13 2020 — Comm100 announced today that TMC, a global, integrated media company, has awarded its digital omnichannel customer engagement platform with a 2020 Communications Solutions Products of the Year Award.
Comm100 Omnichannel empowers brands to connect at every key digital channel through a single, unified console. The platform provides live chat, email, social media, and SMS, strengthened with a knowledge base and AI-powered, 24/7 chatbots to create the perfect balance between self-serve, agent assistance, and chatbot automation.
From marketing and sales to service and support, Comm100 Omnichannel closes the gap between question and answer, wherever and whenever your customers want. Over 6500 organizations worldwide including Rackspace, Stanford University, and Canadian Blood Services use Comm100 to scale service capacity while reducing cost per engagement and improving customer satisfaction.
“Congratulations to Comm100 for being honored with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. Comm100’s Omnichannel platform is truly an innovative product and is amongst the best communications products and services available on the market today. I look forward to continued excellence from Comm100 in 2020 and beyond.”
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. For more information about TMC, visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet.
Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. Organizations like Rackspace, HomeTrust Bank, and Canadian Blood Services use Comm100 to exceed customer expectations with service that closes the gap between question and answer.
V2 Communications for Comm100