Comm100 Live Chat Named as Top Performer in Capterra Shortlist 2021

Vancouver, B.C., March 31st 2021 – Comm100 announced today that it has been named a Top Live Chat Software Product by Capterra, a free online service that helps organizations find the right software.

Capterra Shortlist is an independent assessment that evaluates user reviews and online search activity to generate a list of market leaders in the live chat space that offer the most popular solutions. After evaluation of 417 products, Comm100 Live Chat was listed as a ‘Top Performer’, an honor reserved for the highest scoring solutions in both popularity and user ratings, and “have been around for a while and are loved by their users.” Comm100 Live Chat scored 48 out of 50 in user rating.

Comm100 Live Chat helps contact centers, support teams, and sales and marketing to deliver real-time, efficient, and personalized support when visitors need it most. Via website and mobile app, agents engage more effectively with a choice of powerful tools including co-browsing, auto-translation, routing, and audio and video chat.

On top of this, Comm100 Live Chat is now free with unlimited users and chats, allowing businesses of any size to convert visitors to customers, increase sales and improve customer satisfaction with the award-winning Comm100 Live Chat solution.

Read the full Live Chat Shortlist report here.


Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. Organizations like Rackspace, HomeTrust Bank, and Canadian Blood Services use Comm100 to exceed customer expectations with service that closes the gap between question and answer. 


Rachel Levy
V2 Communications for Comm100