Are you an experienced AM with a CS background? Join Comm100 as our Enterprise Account Manager!
It’s an exciting time at Comm100! Already experiencing rapid year-over-year growth, we’re seeking a highly motivated, results-driven individual to be our Enterprise Account Manager.
If you are interested in this position, please send your cover letter and resume to email@example.com, with subject line: Applying for Enterprise Account Manager.
Comm100 is an award-winning digital customer engagement platform, enabling organizations to better engage, convert and support their customers online. Established in 2009, Comm100 serves over 10,000 clients globally including HP, Rackspace, Government of Canada, Google, Stanford University, and many more. We believe that our work is never done as long as there are customers in a queue. We don’t sleep until we find the smartest, most efficient way to communicate, answer questions, and solve problems.
At Comm100, we strongly believe that the success of a company depends entirely on its people. We seek self-motivated team players who will appreciate a performance-driven work environment, rooted in creativity, personal development, integrity and open communication. We work hard but always make time for fun.
We are looking for someone who is experienced in building lasting customer relationships and is passionate about making meaningful contributions to our customers’ success. This role is well-suited to someone who excels at working cross-functionally, both within Comm100 and with varied customer stakeholders. Don’t be mistaken, this is a challenging career path but also highly rewarding. Are you up for the challenge?
As Comm100 continues to grow and expand our business upmarket, we need Account Managers to champion our largest customers’ needs and voices. Comm100’s key enterprise customers have global organizations distributed talent teams, and complex requirements.
As an Enterprise Account Manager (EAM), you will own the customer and be responsible for driving new business in our existing customer base. It is the job of the EAM to ensure that could potentially use Comm100, IS using Comm100 – this might include introducing Comm100 to their other business units or territories. In tandem, it is the EAM’s responsibility to build Comm100’s footprint by introducing them to new product add-ons. The EAM will need to reach out directly to the customer and build new relationships outside of our champion to create consensus and drive new opportunities to use Comm100. This is a quota-carrying role, albeit in our post-sales organization rather than our pre-sales organization. The Enterprise Account Manager will be reporting to the Vice President of Global Customer Success.
Please send your resume to firstname.lastname@example.org. We sincerely thank all applicants for their interest however only shortlisted candidates will be contacted. Applicants must be eligible to work in Canada.