Apply Now: CTO

Key Responsibilities:

• Manage the whole distributed product development team, which consists of several product lines in the customer engagement space.
• Lead engineering planning to achieve business goals by identifying and prioritizing development initiatives, timetables, implementation, and deployment of product.
• Lead the product strategy coordinating with key business stakeholders and customers having required market insights through product and market research.
• Develop engineering strategy and for developing and maintaining a technical roadmap that will continue to innovate from a technical standpoint.
• Ensure Quality Assurance: Develop a robust quality assurance system for testing the product before release and ensure no bugs in the released products.
• Own the engineering methodology. Align with the executive team to improve the development process, prioritize projects, and manage multiple work streams.
• Maintain and build a high-performance engineering culture.
• Define the product team org chart and institute a strong performance management system for engineering to ensure that quality of talent in the org is appropriate for a fast-growing company in a highly competitive market.

Key Requirements:

• Bachelor’s degree in Computer Science or Computer Engineering from top engineering institutes.
• Min. 15 years of strong technical experience with at least 8 years of experience in managing a diverse team of Engineering Managers, Software Architects, Product Managers, Software Developers, QA Engineers.
• Prior work experience of minimum 5 years as CTO, VP of Engineering or a similar role is a must.
• Should have the experience of managing a team of more than 100. Ideally has managed a team of 100+.
• Technical Knowledge of REACT/Angular JS, C#/Java, SQL Server / MySQL / PostgreSQL, Docker, Kubernetes.
• Strong hold on project and product management, DevOps, architecture, QA and process to lead scalable, stable, and flexible tech solutioning for long-term strategy.
• Extensive software engineering development and design experience with complex and highly scalable products using multiple technologies and languages.
• Excellent understanding of project management principles.
• Excellent communication and management skills.
• Experience in customer support or CRM software space is a plus.

Who We Are

Comm100 is an award-winning digital customer engagement platform, enabling organizations to better engage, convert and support their customers online. Established in 2009, Comm100 serves over 10,000 clients globally including HP, Rackspace, Government of Canada, Google, Stanford University, and many more. We believe that our work is never done as long as there are customers in a queue. We don’t sleep until we find the smartest, most efficient way to communicate, answer questions, and solve problems.

What We Believe

At Comm100, we strongly believe that the success of a company depends entirely on its people. We seek self-motivated team players who will appreciate a performance-driven work environment, rooted in creativity, personal development, integrity and open communication. We work hard but always make time for fun.

What We Offer:

• Competitive compensation
• Comprehensive benefits package
• Flexible working environment and office hours
• Quarterly fun and interactive team-building events
• Opportunities for professional learning, growth, and career advancement

Apply NOW! Please send your resume to hr@comm100.com.