Conclusion

At Comm100, we pride ourselves on maintaining a service that helps you find success with your customers — even the difficult ones. Through an effective live chat support strategy that promotes efficiency, efficacy, and compassion, you’ll find that your retention rates will be up while the number of difficult customers you deal with will be at an all-time low. We hope you use this information to bolster your live chat channel, as well as to strengthen your reputation and customer retention rates. After all, the success of your company starts with a single happy customer.