Resource Base

Everything you need to know to start the conversation

Topic All

All
Live Chat
Partner
Higher Education
Outreach
Messenger
Queue Management
Gaming
Bot
Omnichannel
Customer Experience
Security & Privacy
Financial
Healthcare

Type All

All
Product Tour
Partner Highlight
Customer Story
ROI Calculator
Webinar
White Paper
eBook
Infographic
Slides
Report
Solution Sheet
Video
Blog

Infographic – Millennials Prefer Live Chat

Millennials Prefer Live Chat for Speed and Convenience

eBook – How to Increase Chat Volume with Comm100

Increasing Chat Volume with Comm100

Infographic – 10 Customer Service Trends to Watch in 2014

10 Customer Service Trends to Watch in 2014

Infographic – The Year in Comm100 Live Chat

2014: The Year in Comm100 Live Chat

Infographic – Comm100 Live Chat Usage in 2014

Comm100 Live Chat Usage in 2014

eBook – The Top Ten Ways That Live Chat Can Increase Sales – Landing Page

The Top Ten Ways That Live Chat Can Increase Sales

Customers – NEDA – New

Non-profit increases capacity to save lives with Comm100 Live Chat

Customers – G2A – New

G2A increases operational efficiency and customer service resolution with Comm100

Customers – Dixon – New

Traditional values meet an untraditional customer experience with Comm100

Customers – CheckMark – New

CheckMark saw a 20% increase in new sales after implementing Comm100 Live Chat

Customers – Affinity Credit Union – New

Comm100 helps Affinity CU improve both agent efficiency and customer experience

Customers – Cumberland – New

How Cumberland Building Society increased customer engagement and drove revenue with live chat

eBook – Chatmageddon

Avoiding Chatmageddon:

How to Handle High Chat Volume

Webinar – One Customer’s Story: Enhancing the B2B Customer Experience with Live Chat – Landing Page

One Customer’s Story:

Enhancing the B2B Customer Experience with Live Chat

eBook – The Live Chat Buyer’s Guide: What to Look for and How to Ask – Landing Page

The Live Chat Buyer’s Guide

eBook – Chatbot Success: How to Save Time, Money & Effort in Customer Interactions – Landing Page

Chatbot Success:

How to Save Time, Money & Effort in Customer Interactions

eBook – Account Based Chat

Account Based Chat:

How to Personalize Your ABM Program with Live Chat

Webinar – How to Stop the CSat Nosedive with Chat – Landing Page

How to Stop the CSat Nosedive with Chat