AI-Powered Chatbots
– Creating and Designing Intents & Flows

This is the first webinar of our AI-Powered Chatbots series. Watch the next webinar: Entities, Events, Learning, and Core Settings

Dive into the world of AI chatbots with our latest series designed to simplify your chatbot journey.

Bridging the gap between high-level overviews and complex developer documentation, this webinar will explain the principles behind intents and flows – the key building materials of any successful bot. Watch us build a bot in a live demonstration and gain insights on best practices and real-world applications.

Key Focus Areas:

• Understanding Chatbots
  Learn the difference between NLP (Natural Language Processing) chatbots and Generative AI chatbots, and why combining both can optimize your launch.
• Intents as the Backbone
  Discover why intents are crucial for your chatbot, creating tailored responses for user queries with text, menus, API webhooks, and more.
• Designing Flows
  Learn to structure your intents effectively, ensuring seamless user interactions and minimizing overlap.
• Building Intents
  Start with your top FAQs and knowledge base items to create intents that significantly reduce the load on your live chat support team.

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