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This is the second webinar of our AI-Powered Chatbots series. Watch the first webinar: Creating and Designing Intents & Flows
In the age of AI, everyone is talking about chatbots—but few know what makes them truly efficient and accurate. That’s why we’ve created this webinar to simplify your chatbot journey.
We cover the essentials of entities, events, learning, and settings—core components that shape how your AI chatbot interacts with users and improves over time. This webinar will break down complex concepts into actionable steps, helping you create a smarter, more responsive AI chatbot.
Key Focus Areas:
- Entities for Context
Discover how entities add context to your AI chatbot’s intents for more accurate responses. - Managing Events
Learn to set up events that guide user interactions and handle unexpected scenarios within your AI chatbot. - Learning and Improvement
See how this AI chatbot can learn from interactions to continuously improve. - Fine-Tuning Settings
Understand how to adjust settings like sensitivity and auto-translation for optimal AI chatbot performance.
Watch this streamlined webinar to boost your AI chatbot’s effectiveness with these key tools.
Speakers

Michelle Laureta
Customer Success Manager, Enterprise, Comm100
Chad Weiss
AI Architect, Comm100
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