As the popularity of online shopping continues to grow, customer service departments are switching from traditional email and phone support to online chat + Read More
It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.
Get the dataAs the popularity of online shopping continues to grow, customer service departments are switching from traditional email and phone support to online chat + Read More
While visitors always appreciate live chat as a means of requesting support, you can also increase conversions with live chat as it allows you to + Read More