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5 Best Practices for Online Chat Support
January 16th, 2014 | Customer Service

As the popularity of online shopping continues to grow, customer service departments are switching from traditional email and phone support to online chat + Read More

10 Ways to Increase Website Conversion Rates with Live Chat
December 18th, 2013 | Live Chat

While visitors always appreciate live chat as a means of requesting support, you can also increase conversions with live chat as it allows you to + Read More