Conversion rate can be a difficult thing to improve. It’s a more-or-less direct representation of your site’s ability to create and retain customers + Read More
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This is the first part in a four-part series of articles on how to create a dynamic live chat strategy. Part 2: What Do + Read More
As the popularity of online shopping continues to grow, customer service departments are switching from traditional email and phone support to online chat + Read More
While visitors always appreciate live chat as a means of requesting support, you can also increase conversions with live chat as it allows you to + Read More