Large Call Center
Travel & Tourism
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Sync chat information to Salesforce CRM for consolidated customer management.
Share screen with your visitors during a live chat for troubleshooting or demonstration.
Share screen with visitors directly in your chat console for remote assistance, troubleshooting, and demonstrations in real time.
Sync your live chat transcripts and offline messages to Zendesk for effective follow-up.
Distribute support requests from multiple channels such as chat, phone and email in a unified manner. Integrated reporting is available.
Communicate operator status between Comm100 Live Chat and Avaya Aura
Contact Center to enable efficient multitasking.
Analyze live chat impact on user behavior and website conversion in Google Analytics.
Manage Facebook and Twitter queries within your live chat dashboard.
Add Comm100 Live Chat as your WordPress chat plugin on your website with a few clicks.
Chat with visitors on your Joomla!-based website instantly by Comm100 Live Chat.
Have Comm100 Live Chat installed on your Magento store within minutes.
Add Comm100 Live Chat to your Drupal based website for real time conversation.