Comm100 + Optimove
Turn customer data into smarter, more personal conversations.
Connect Comm100 with Optimove CRM to unify customer data and give agents real-time insights, so every conversation is personalized and effective.
Unified Customer Profiles
No more fragmented data. Sync customer information between Optimove and Comm100 so your team always works with the most accurate, up-to-date profiles.
Personalized Interactions at Scale
Leverage Optimove’s customer attributes directly inside Comm100 to personalize every conversation. Agents can tailor messages based on history, preferences, and customer value, boosting satisfaction and loyalty.
Empowered Agents, Faster Service
Agents don’t need to toggle between systems. They can view, edit, and refresh Optimove data right inside the Comm100 console, or open a full Optimove profile with a single click when deeper insights are needed.
Seamless Automation & Updates
Customer records update automatically during live chats and offline messages. Whether resolving an issue or following up, your agents always have the latest data at hand.
Simple Setup, Zero Extra Cost
Admins can enable and configure the integration in just a few steps. No new permissions, no hidden fees — just a smooth, built-in connection.
Bring the power of Optimove insights into your Comm100 conversations.