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Comm100 Live Chat - The Hosted Free Live
Chat Software
Seeking a solution to close more sales online? Want to improve your customer satisfaction?
Comm100 Live Chat is right for you.
Highlights
Comm100 Live Chat is the enterprise-grade live chat software for website. It is
delivered as a FREE SaaS application and hosted by Comm100. Comm100 Live Chat allows
your website visitors to chat with your customer support and sales representatives
in real time and have their questions answered instantly.
Comm100 Live Chat promotes your sales, reduces operating costs and increases your customer satisfaction.
Comm100 Live Chat promotes your sales, reduces operating costs and increases your customer satisfaction.
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Why Comm100 Live Chat is Free?
Comm100 believes every business deserves top-tier customer support and communication
software. Free software is a widely adopted and proven business model. Well-known
free software includes Wordpress, Java, Linux and so on. In the future, we will
charge fees for add-on services. However, all features you get free now will continue
to be free in the future.
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New Feature - Comm100
Live Chat for Windows Mobile
Every customer chat request is important to your business. You cannot afford to
miss any of them. With Comm100 Live Chat for Windows Mobile, you can take chat requests
and engage your customers while on the go.
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Highlights
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Fully Customizable
You can have your own branding logo in Comm100 Live Chat. You can customize the
chat button, chat window, sound alert, auto-invitation, invitation button, pre-chat
question form, offline message form and many more.
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Available 24 * 7
We completely understand the importance of high reliability and security to your
business. To ensure the highest possible availability, we use high-end HP servers
to run the application, world-class BELL data center
to host our server farm, and RAID ADG to protect your data from hard disk failure.
Rigorous backup and disaster recovery plan are enforced.
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Easy Startup & Zero Management
As a hosted application, Comm100 Live Chat is fully managed by Comm100. We do
all the server side hardware, software, network and backup for you. To use Comm100
Live Chat, just apply for an account in our site, get code and paste it onto your
site, then your site is ready for live chat.
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Commercial Product Offered Free
Comm100 Live Chat is well designed and tested with the standard of a commercial
product, yet we offer it to you totally FREE. That means you can enjoy the quality
and service of a commercial product without any expense.
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Broad Web Browser Support
Comm100 Live Chat supports a broad range of web browsers on different operating
systems, including IE, Firefox, Safari and Opera on Microsoft Windows, MAC, Linux
and so on.
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Support Both Text & Voice Chat
Comm100 Live Chat enables you to have both a text and VOICE chat with your website
visitors. If voice chat is enabled by you, your site visitors can upgrade a text
chat to a voice chat when desired.
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Comm100 Live Chat allows your customers to chat online with your customer service
representatives in real time. By getting your customers' questions answered instantly,
you can improve your customer satisfaction and loyalty, which is crucial to your
business.
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Increase Your Sales
Comm100 Live Chat can help you close more sales and increase order size by improving
your communication and relationship with your (potential) customers. You can use
proactive chat invitation to engage more website visitors.
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360 Degree View of Your Visitors
With the full chat, offline message and navigation history, you can have 360 degree
view of your website visitors. The navigation history includes the complete history
of how many times a visitor has been to your site, when the visitor came to your
site and which page the visitor visited. Your sales repsentatives can use the information
to choose which visitors to send chat invitations to.
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