What’s New from Comm100: Quarterly Product Update

Time for a recap of Comm100 product updates released between July and September 2026. Watch now to see what’s new!

Highlights

• Sentiment analysis and Spotlight checks for Ticketing & Messaging
• More detailed categories for chat wrap-up
• Expanded shortcuts for Live Chat auto-invitations
• Ticket archiving
• AI Agent Test Center
• And more!

Try them today* or contact your Customer Success Manager if you have any questions.

Come back in 3 months to see the next round of updates!

* Depending on your current plan, you may need to upgrade to access some of these new features.

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