Increasing Chat Volume with Comm100

So, you’ve taken the plunge and installed live chat, the leading digital contact source with the highest customer satisfaction levels of any support channel. While it takes mere minutes to add live chat to your website or mobile app, it takes a little more time and a well thought out strategy to maximize your chat ROI.

Live chat can help you provide better customer service to both prospects and existing clients, but to achieve this goal you need your customers to actually use it. Increasing your chat volume is easier than you think, and once your customers go chat, they’ll never go back.

Download our guide to increasing chat volume and learn how to:

  • Take advantage of proactive chat tools to send users personalized chat invitations
  • Raise awareness of live chat through different marketing and support channels
  • Encourage user adoption by demonstrating the value of live chat as a centralized problem solving platform
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