Start your chat operation faster and better
We are ready to deliver hands-on product training right after you purchase Comm100 Live Chat for Enterprise. Equip your support team with the fundamental operation skills so that they can make the most out of your live chat program.
Administrators should get the core knowledge of functional settings, security management, and performance evaluation. The course contains the following contents:
Your operators are the daily users of your live chat program. They should know the essentials and best practices to ensure best customer experiences. The course contains the following contents:
It is possible that you would rather learn at your own pace when you have the time and energy to learn.
We also offer onsite training on your demand. If you have any training needs based on your business requirements, please contact your account manager for detailed plans.