Customer Success with Comm100

You want exceptional CX. We know how to get you there.

Onboarding

Speed, understanding, and expertise – these are the building blocks of the Comm100 onboarding service. Our team works with yours to understand your goals and build a personalized plan that will have you delivering your objectives in weeks, not months.

Training

Comm100 doesn’t just sell software – we train our customers how to best use our software for their specific goals, customers, and industry. And as you develop, our training develops with you for life-long learning.

Commpanion™

Comm100 Commpanion is a highly personalized, continuous enablement service that lets you tap into the services, training, and platform optimizations you need to excel.

83

NPS

21

days to launch

35

day to value

Comm100 has been such an important partner for us for many years. But it’s not just their technology that’s helping us to better meet the needs of our members – Comm100’s COMMpanion service give us the peace of mind and confidence we need, letting us focus on our day-to-day operations while the Comm100 team maintains, updates, and continually optimizes our live chat and chatbot. It’s truly a partnership.

– Katherine Gaetz, Member Experience Manager, ASEBP

Check out our customer stories

Canadian Blood Services
Comm100 Live Chat helps Canadian Blood Services connect with digital-first customers
Cabrillo Credit Union
How Cabrillo Credit Union is Transforming Member Engagement with Comm100 Live Chat & AI Chatbot
Fitbit
Fitbit generated $6M in pipeline with help from Comm100 Live Chat

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Join thousands of happy Comm100 customers

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