Get to know the Comm100 customer service platform

Bots & Automation

From natural language conversations to powerful agent-facing productivity tools, Bots & Automation help you easily scale your customer service program.

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Live Chat

Think you know live chat? Think again. Comm100 Live Chat is the most advanced, flexible and secure chat solution available. Never settle for anything less.

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Ticketing & Messaging

Email, messaging, and social media dominate how we communicate today. We'll help you support them with multi-channel customer service.

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Knowledge Base

Self-service is often the fastest and easiest way to solve most customer questions. Our robust knowledge base has the answer.

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Comm100 Security Certificates

Iron-clad security and privacy

Communication is a private matter, even if you’re not in a regulated industry like banking, healthcare, or government. You can trust us to keep your customer data safe & secure. From PCI compliant forms and SOC 2 certification, to credit card masking, GDPR and CCPA, security and privacy are non-negotiable.

Built for your needs

Digital customer service solutions you can count on

Contact Center Modernization

Your customers prefer digital channels because that's how they live. Let us help you modernize your contact center.

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Support Automation

We can help you automate your support with powerful chatbots, so you can save energy on the high-value stuff.

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Digital CX Orchestration

We'll help you map out your customer service enablement to what matters to you and your customers.

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Put it there, partner

Our flexible, multilevel partner program is designed for customer engagement organizations and built for today's competitive, digital-first market.

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Blogs

Best practices and innovative content to help you on your journey to digital CS excellence.