bot chats resolved
bot chats resolved
Iron-clad security & privacy
Every interaction, every channel – consistent, efficient and personalized.
100% engagement, 100% harmony.
With the perfect human-bot partnership, Comm100 helps you deliver personalized, 1-1 engagement so everyone gets the VIP treatment.
Our AI software is designed to give you control over every interaction so customers always receive consistent and accurate support.
Manage higher support volumes with automation, all while improving the customer experience with fast, accurate, 24/7 engagement.
“Everybody has their preferred way of communicating. Some people want to reach out via live chat, some social media, and others via email. The beauty of Comm100 is that every channel can be connected into one platform so we can connect with and support more students, more efficiently.”
Communications & Systems Coordinator,
Thomperson Rivers University
If you’re looking for long-term software that isn’t just built for today’s customer – but for tomorrow’s too – then you’re in the right place.
Comm100’s specialists continually evaluate and adopt the best AI models and utilize many LLMs to ensure our products keep pace with the latest AI developments.
With 100+ proven features and tools to choose from – a la carte or bundled – you simply get more bang for your buck with Comm100. No wonder our customers stick around.
With every channel and tool you need under one roof, simply add to the Comm100 platform as your operations grow – all with just one piece of software .
“With so many chat requests, we needed our bot to handle as many chats as possible. With machine learning, the more you use it and train it, the better it becomes. And it’s worth it. At first, the bot was resolving around 50% of chats, and now on some days it’s handling more than 90% which is exceptional.”
– Richard Branson
Feel confident in your choice to adopt Comm100 with our proven tech, exceptional customer success, and award-winning software as rated by our loyal customers.
Comm100 specializes in a range of industries. Whether you work in higher ed, banking or healthcare, we have the solution, expertise & package for your needs.
Banking & Finance
Adopted Comm100 Live Chat & Chatbot across 5 departments
"The beauty of Comm100 is that every channel can be connected into one platform so we can connect with and support more students, more efficiently."Learn more
Hit 1683% ROI with Comm100 Live Chat & Chatbot
"The Comm100 team has been awesome... I really like having a dedicated person for customer support so I can so easily and quickly get an answer to my question."Learn more
Low CSATs recovered to a stellar 4.5/5 with implementation of Comm100 Live Chat
"As the telephone channel was becoming less and less popular, live chat has enabled us to reach a whole new audience that we otherwise were missing out on."Learn more
Generated $6M in the pipeline and $4M in revenue with Comm100 Live Chat
"Comm100 had a good mix of both and supported our sales use case better than other vendors we evaluated."Learn more
Response time cut to 7 seconds from 5-10 minute waiting time with Comm100 Live Chat & Video
“The support we received from Comm100 was exceptional. We knew that our use case was not typical, but the team was extremely helpful and accommodating to our unique needs."Learn more
Comm100 offers the most flexible packaging & pricing, letting our customers pick our products a la carte or bundle them together for even better cost-savings.
“It felt like we were at the ceiling of what we could do with [our previous live chat provider]. With Comm100 it feels like we have barely scratched the surface of its capabilities. There’s just so much potential and we feel empowered by it. Before, we didn’t feel confident in promoting our live chat offering. Now Comm100 Live Chat is an essential income-generating channel.”
– Sarah Berry
Assistant Director of Strategy, Innovation & Client Experience, Relate UK
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Join thousands of organizations who have achieved human-bot harmony with Comm100.