Trusted by the world's biggest brands – now free for your small business
IBM
Google
Resident
hometrust-bank
Comm100 Customers - RockSpace

Connect quickly and easily with your customers
for a new standard in customer engagement

Comm100 Free is an award-winning digital customer engagement platform that helps you serve your customers on live chat, email, social media, mobile text messaging, and a self-serve knowledge base. You can also offer 24/7 support and automate routine workflows like collecting contact information for sales, registrations and reservations, and more with Comm100 Task Bot – all for free!

My clients now have a choice as to how they want to connect with me!”
-
Kathryn van Pelt,
Public Health Nurse
The Comm100 platform is easy to set up on your webpage and very intuitive to use.”
-
W. Lachlan Todd,
Digital Recruitment Coordinator
Comm100 has made easy work of proving the benefits of live chat to your small business.“
-
Bob Matthews,
Customer Experience Manager

Connect with your customers today!

Unlimited users
Unlimited chats & conversations
Free forever
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Convert visitors to customers

  • Proactively reach out to your website visitors
  • Answer visitors’ questions in real time
  • Deliver genuine, personalized service via text, audio or video
  • Build better relationships.

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Improve customer satisfaction

  • Be available on the channels your customers use every day
  • Offer both agent-led and self-serve assistance
  • Offer 24/7 sales and customer support with Task Bot
  • Easy to manage and follow up.

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Powerful yet easy to use

  • Cloud-based; no installation needed
  • Get up and running in minutes
  • Connect with customers via web, desktop or mobile
  • Manage conversations from multiple channels in one place.

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Keep your customer data safe and secure

  • Bank-level security built in
  • Safely process credit cards
  • Comply with the toughest laws and standards.

Award-winning customer engagement software

Frequently asked questions

Is Comm100 Free really free?

Of course! You can use all the features included in Comm100 Free for as long as you want, without ever having to pay a penny for it. And there is no third-party advertising anywhere on our platform.

Why is Comm100 Free free?

That’s an easy one. We have big dreams of becoming a household name in digital customer engagement. We’re so confident in the power and value of our software that we’re giving it away so any organization can take advantage, regardless of size or budget.

As your business grows or starts to require more sophisticated capabilities that offer even greater value to your operations – like an AI-powered chatbot, advanced routing capabilities, self-hosted deployment or HIPAA compliance – we’re ready to help through one of our paid plans.

But if you’re getting all you need from our Free plan, great! Keep using it – maybe tell a friend and spread the word?

What are differences between Comm100 free and paid plans?

Comm100 Free gives you almost all the same channels as our paid plans, except for Twitter and AI chatbot. Even better, Comm100 Free also gives you unlimited users, while you pay per user with any of our paid plans. There are some features that you can unlock with a paid plan, but most of these features are typically big, enterprise organizations with more complex needs and very large teams. You can find in-depth comparisons from here.

Does Comm100 Free include a chatbot?

Yes, Comm100 Free includes a free version of our Task Bot to help you engage with your customers 24/7 and automate many of the simple things your customers want to do. Task Bots are smart, fun, and interactive chatbots that are easy to build and use.

If you’re looking for an even more powerful chatbot, we also offer an AI-powered Chatbot that pairs world class natural language processing with industry-leading functionality so it can understand what a customer wants to do through conversation, help them do it, or put them in touch with the person who can.

You can find out more information from here.

Is it easy to add Comm100 to any website?

You bet. Our product is easy to add to any website by simply pasting a piece of code. It also has ready-made plugins for WordPress, Joomla, Drupal, Magento, and Shopify.

What kind of support is available?

Now this is something we totally understand (as you would expect from a company making customer service software). We’re here to help you via live chat on our web site 24/7/365. You can also access our knowledge base anytime, anywhere. You can also email us at [email protected] and we’ll start a ticket for you right away.

Other questions?

If you have any other questions, start a chat or email us at [email protected].

Increase sales and improve customer satisfaction while saving time & money with Comm100 Free. Get started today!

Unlimited users
Unlimited chats & conversations
Free forever