Free all-in-one customer engagement platform
Improve Customer Satisfaction
Increase Sales
Connect quickly and easily with your customers for a new standard in customer engagement
Comm100 Free is an award-winning digital customer engagement platform that helps you serve your customers on live chat, email, social media, mobile text messaging, and a self-serve knowledge base. You can also offer 24/7 support and automate routine workflows like collecting contact information for sales, registrations and reservations, and more with Comm100 Task Bot – all for free!
Public Health Nurse
Digital Recruitment Coordinator
Customer Experience Manager
Convert visitors to customers
- Proactively reach out to your website visitors
- Answer visitors’ questions in real time
- Deliver genuine, personalized service via text, audio or video
- Build better relationships.
Improve customer satisfaction
- Be available on the channels your customers use every day
- Offer both agent-led and self-serve assistance
- Offer 24/7 sales and customer support with Task Bot
- Easy to manage and follow up.
Powerful yet easy to use
- Cloud-based; no installation needed
- Get up and running in minutes
- Connect with customers via web, desktop or mobile
- Manage conversations from multiple channels in one place.
Keep your customer data safe and secure
- Bank-level security built in
- Safely process credit cards
- Comply with the toughest laws and standards.
Award-winning customer engagement software
Frequently asked questions
Of course! You can use all the features included in Comm100 Free for as long as you want, without ever having to pay a penny for it. And there is no third-party advertising anywhere on our platform.
That’s an easy one. We have big dreams of becoming a household name in digital customer engagement. We’re so confident in the power and value of our software that we’re giving it away so any organization can take advantage, regardless of size or budget.
As your business grows or starts to require more sophisticated capabilities that offer even greater value to your operations – like an AI-powered chatbot, advanced routing capabilities, self-hosted deployment or HIPAA compliance – we’re ready to help through one of our paid plans.
But if you’re getting all you need from our Free plan, great! Keep using it – maybe tell a friend and spread the word?
Comm100 Free gives you almost all the same channels as our paid plans, except for Twitter and AI chatbot. Even better, Comm100 Free also gives you unlimited users, while you pay per user with any of our paid plans. There are some features that you can unlock with a paid plan, but most of these features are typically big, enterprise organizations with more complex needs and very large teams. You can find in-depth comparisons from here.
Yes, Comm100 Free includes a free version of our Task Bot to help you engage with your customers 24/7 and automate many of the simple things your customers want to do. Task Bots are smart, fun, and interactive chatbots that are easy to build and use.
If you’re looking for an even more powerful chatbot, we also offer an AI-powered Chatbot that pairs world class natural language processing with industry-leading functionality so it can understand what a customer wants to do through conversation, help them do it, or put them in touch with the person who can.
You can find out more information from here.
You bet. Our product is easy to add to any website by simply pasting a piece of code. It also has ready-made plugins for WordPress, Joomla, Drupal, Magento, and Shopify.
Now this is something we totally understand (as you would expect from a company making customer service software). We’re here to help you via live chat on our web site 24/7/365. You can also access our knowledge base anytime, anywhere. You can also email us at [email protected] and we’ll start a ticket for you right away.
If you have any other questions, start a chat or email us at [email protected].