It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.

Get the data

Comm100 AI
From First Question to Final Insight, Comm100 AI Accelerates Every Stage of the Support Lifecycle

Standford Logo
UBC Logo
logo-crunchequation
State of Texas logo
Affinity Credit Union Logo
SJSU logo
LMUC Logo
logo-inbet
McMaster Logo
google fitbit logo
Access Credit Union Limited logo
rackspace logo
pacificdev-logo
ITSM logo
kyndryl logo
York Region Logo
California Department of Corrections and Rehabilitation
global-affairs-canada-logo
bet-at-home-logo
softgenius-logo
Toronto Public Health Logo
Comm100 AI

Support requests follow a predictable path: the customer asks a question, your agents – human or AI – resolve it, and the interaction is closed. Then you evaluate the interaction and apply any lessons learned.

Comm100 AI solutions enhance each stage of the cycle like a flywheel, delivering:

  • More reliable knowledge resources
  • More consistent agent training and onboarding
  • Faster and more consistent resolution
  • Quicker and more thorough agent evaluation and coaching
  • Faster and more reliable insights to drive continuous improvement

The Comm100 AI flywheel system perfects and accelerates customer support so everyone can move on with their day.

This Is How We Deliver

visitor icon

AI for your
Customers

With proper training, AI can resolve 80% of your customers’ questions on its own, without ever needing human involvement.

Solutions

expert icon

AI for your
Service Reps

Faster and more consistent onboarding, quicker answers, and better communications with a suite of powerful AI tools.

Solutions

manager icon

AI for your
Managers

Keep tabs on performance automatically. Get the data on who and what is working, and who and what needs work.

Solutions

Experience the power of people-first, AI-powered customer service.