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Get the dataSupport requests follow a predictable path: the customer asks a question, your agents – human or AI – resolve it, and the interaction is closed. Then you evaluate the interaction and apply any lessons learned.
Comm100 AI solutions enhance each stage of the cycle like a flywheel, delivering:
The Comm100 AI flywheel system perfects and accelerates customer support so everyone can move on with their day.
With proper training, AI can resolve 80% of your customers’ questions on its own, without ever needing human involvement.
Solutions
Faster and more consistent onboarding, quicker answers, and better communications with a suite of powerful AI tools.
Solutions
Keep tabs on performance automatically. Get the data on who and what is working, and who and what needs work.
Solutions
Experience the power of people-first, AI-powered customer service.