It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
Get the data
HIGHER EDUCATION > IT
Simplify your IT infrastructure while enhancing support with Comm100 Omnichannel Engagement.
Craft the perfect balance of human agent and bot support with Comm100 for optimal efficiency, scalability & connectivity.
Improve engagement with real-time messaging, alongside audio and video chat, file sharing, screen sharing, and auto-translation.
Automate up to 80% of common queries with Comm100’s platform of chatbot and automation tools, powered by the latest in generative AI.
With just one easy-to-use helpdesk software for schools, manage every inquiry from email, social media & SMS. Fuelled by automation, SLAs, and intelligent tracking.
The only omnichannel platform that simplifies and secures the IT infrastructure while improving every department’s communication offering.
Empower every department to provide fast, accessible, and efficient support with Comm100’s complete omnichannel platform, powered by automation, collaboration, and in-depth reporting.
IT professionals need to feel 100% confident in the software they approve. Comm100 is compliant with SOC 2 Type II, ISO 27001, PIPEDA, and a host of other international and higher ed compliances for complete security, privacy, and accessibility.
Every department faces peak periods that cram inboxes and cause long wait times. Comm100’s AI platform and helpdesk software for schools puts an end to this frenzy by automating up to 80% of queries and increasing support capacity.
Pick the package that best suits your team’s goals and needs
IT Minor Edition
Live Chat Plus
NLP Bot Plus
IT Major Edition
Live Chat Ultra
NLP Bot Ultra
3 channels
IT Yield Edition
Live Chat Ultra
NLP Bot Ultra
Outreach Email & SMS
Booking
All channels
Expand your knowledge and improve your team’s performance with our in-depth guides, best practices, and tools.
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Join thousands of organizations who have achieved human-bot harmony with Comm100.