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Simplified comms with superior support

Simplify your IT infrastructure while enhancing support with Comm100 Omnichannel Engagement.

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Improve student & faculty communication with the perfect blend of human-bot interaction

Craft the perfect balance of human agent and bot support with Comm100 for optimal efficiency, scalability & connectivity.

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Live Chat

Improve engagement with real-time messaging, alongside audio and video chat, file sharing, screen sharing, and auto-translation.

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Bots & Automation

Automate up to 80% of common queries with Comm100’s platform of chatbot and automation tools, powered by the latest in generative AI.

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Ticketing & Messaging

With just one easy-to-use helpdesk software for schools, manage every inquiry from email, social media & SMS. Fuelled by automation, SLAs, and intelligent tracking.

Unify communications with complete security

The only omnichannel platform that simplifies and secures the IT infrastructure while improving every department’s communication offering.

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Exceed support expectations

Empower every department to provide fast, accessible, and efficient support with Comm100’s complete omnichannel platform, powered by automation, collaboration, and in-depth reporting.

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Complete security, privacy & accessibility

IT professionals need to feel 100% confident in the software they approve. Comm100 is compliant with SOC 2 Type II, ISO 27001, PIPEDA, and a host of other international and higher ed compliances for complete security, privacy, and accessibility.

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Reduce email & call overwhelm

Every department faces peak periods that cram inboxes and cause long wait times. Comm100’s AI platform and helpdesk software for schools puts an end to this frenzy by automating up to 80% of queries and increasing support capacity.

Packages for IT

Pick the package that best suits your team’s goals and needs

IT Minor Edition


Live Chat Plus


NLP Bot Plus

IT Major Edition


Live Chat Ultra


NLP Bot Ultra


3 channels

IT Yield Edition


Live Chat Ultra


NLP Bot Ultra


Outreach Email & SMS




All channels

What Comm100 success can look like for you

Response time cut to 7 seconds from 5-10 minute waiting time with Comm100 Live Chat & Video

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  • Live Chat
  • Audio/Video Chat
Customer Stories

Dawson College

“The support we received from Comm100 was exceptional. We knew that our use case was not typical, but the team was extremely helpful and accommodating to our unique needs."

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Reduced Phone & Email Volume with Comm100 Live Chat & Task Bot

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  • Live Chat
  • Task Bot
Customer Stories

Carleton University

"Our IT team ran a security review of a range of vendors and Comm100 came out on top."

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Tackled overwhelming Admissions' support requests with Comm100 Live Chat and Chatbot

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  • Live Chat
  • Chatbot
Customer Stories

Queen’s University

"With Comm100 Live Chat combined with Comm100 Chatbot, we can now deliver fast, efficient, 24/7 support that helps us engage with more prospective students and provide better support."

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Resources to get you and your team ahead

Expand your knowledge and improve your team’s performance with our in-depth guides, best practices, and tools.

The CIO's Handbook: Navigating Human-Bot Collaboration in Higher Education Featured Image


The CIO’s Handbook: Navigating Human-Bot Collaboration in Higher Ed

ABM-IT webinar featured image


Human-Bot Harmony: Navigating the Technological Landscape in Higher Education

Higher Ed CIO Checklist – Achieving Human-Bot Harmony resoure featured image


Higher Ed CIO Checklist – Achieving Human-Bot Harmony

The 4 Challenges Facing IT & How to Overcome them Featured image


The 4 Challenges Facing IT & How to Overcome them

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Join thousands of organizations who have achieved human-bot harmony with Comm100.