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The all-in-one platform that improves student engagement & satisfaction with the perfect balance of human-bot communication.
Admissions
Increase enrollment and reduce dropout rates by improving your responsiveness, availability, and personalization – even during your busiest peak periods.
Attract more of the very best students by providing the very best support – fast, personalized, 24/7. After all, first impressions count.
With the latest in generative AI technology, admissions can automate up to 80% of all queries with Comm100’s higher education chatbots.
Connect with more prospective students at every stage of the admissions funnel with Comm100’s live chat for higher education, supported by higher education chatbots.
Advising & Counseling
Student Services
Deliver A+ support to your students throughout the academic journey to directly improve student satisfaction, retention, and graduation rates.
Every conversation matters. That’s why schools use Comm100 to deliver personalized, accurate, and 24/7 engagement so every student feels valued, heard, and supported.
With Comm100’s higher education chatbots, student services can automate up to 80% of their most common queries. This reduces response time for those who need agent help, while dramatically slashing email & call volumes.
Communications & Marketing
As a marketing professional, you know success relies on communicating with your target audience on the right channels, with the right message, at the right time. With Comm100’s omnichannel messaging platform, you can create the perfect human-bot communication strategy that improves the quality & quantity of engagement with prospective & current students.
Increase recruitment
Improve yield
Boost student satisfaction
“With Comm100 Live Chat combined with Comm100 Chatbot, we can now deliver fast, efficient, 24/7 support that helps us engage with more prospective students and provide better support.”
– Victoria Anderson
Manager, Admission Operations, Undergraduate Admission and Recruitment, Queen’s University
Financial Aid
Comm100 lets Financial Aid teams provide advice and support 24/7 across all their digital channels so no student is ever left feeling in the dark. Did we also mention that our platform is protected by the highest security and privacy standards? Well, it is.
Improve the student experience with always-on, personalized higher ed live chat support so your students know they can rely on you – anytime, anywhere.
With Comm100’s AI chatbots for education, your team can automate up to 80% of queries so agents can devote more of their time to complex situations that need extra care and attention.
Speed up agent training and onboarding with one centralized knowledge base and agent-facing automation tools.
Registrar
Strong collaboration and communication between students and faculties is central to the success of Registrar offices. Comm100 makes this a breeze with a full suite of connected channels that can be integrated with internal systems, giving agents all the info they need to provide accurate and helpful support.
Comm100’s AI chatbots for education automate the common and time-consuming queries, freeing up staff time that can be used on other important tasks while providing instant, 24/7 support.
Meet student expectations throughout the lifecycle by delivering fast, accurate and personalized assistance with Comm100’s live chat for higher education
IT
Students and faculty want support on a range of channels. You want to streamline your IT infrastructure. Comm100 helps you deliver both. With every channel integrated into one platform, you can deliver convenient and accurate help while increasing support capacity.
With every channel under one roof, Comm100 streamlines IT comms campus-wide, keeping your tech stack and vendor relations simple and secure.
By encouraging self-service through Comm100’s chatbot for higher education & powerful integrated knowledge base, IT departments can automate their most common queries. This reduces email overwhelm, cuts response times, and increases support capacity.
You need to feel 100% confident in the software you approve for use. Comm100’s live chat for education is compliant with SOC 2 Type II, ISO 27001, PCI DSS, and a host of other international and industry-specific compliances so you know your data is secure.
Student Housing
With Comm100’s perfected balance of human-bot support, Student Housing can deliver accessible, accurate & fast communication to encourage students to choose and remain in the school’s accommodation.
Comm100’s AI chatbots for higher education automate up to 80% of all queries without human support.
Provide the convenient and fast support students expect with Comm100’s live chat for higher education.
Continuing Education
Continuing Education students often have very different needs and challenges. With Comm100, you can cater to any and all of these needs, delivering convenient, 24/7 support across every channel so they feel as equally valued.
Be more accessible, responsive, and helpful so your school leaves a lasting impression on prospective students.
Adopt Comm100’s AI chatbots for education to automate all of your common queries and reduce overall support volumes, particularly during peak periods.
Get started today
Join thousands of organizations who have achieved human-bot harmony with Comm100.