Shep Hyken is also the New York Times bestselling author of seven books, including Moments of Magic®, The Cult of the Customer, Amaze Every Customer Every Time, and The Convenience Revolution. He also created The Customer Focus™, a customer service training program. To learn more Shepard Presentations – phone: (314) 692-2200, email: firstname.lastname@example.org — web: https://www.hyken.com, and follow on Twitter: @hyken (https://twitter.com/#!/hyken)
Chris is Comm100’s VP Global Marketing, leading the entire marketing team. He has more than 20 years of experience working with early-stage and growth-stage startup technology companies serving the US and Global markets across industry verticals including banking, real estate, retail/ecommerce, as well as education and public sector. Chris also has extensive work with both B2B SaaS and Enterprise Software as well as B2C e-commerce and DTC platforms and products.