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Features | Integrations

Chatbot Webhooks

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Amplify your bot’s capabilities by harnessing the full potential of chatbot webhooks. By leveraging Comm100’s chatbot webhook hub, you can streamline workflows, automate tasks, and deliver hyper-personalized customer engagement.

Amplify your bot’s capabilities by harnessing the full potential of chatbot webhooks. By leveraging Comm100’s chatbot webhook hub, you can streamline workflows, automate tasks, and deliver hyper-personalized customer engagement.

Data synchronization

Seamlessly sync data between your chatbot and external systems in real-time, ensuring data consistency across platforms and apps.

Data synchronization
Automated actions

Automated actions

Trigger actions based on user interactions, such as sending notifications, updating CRM records, or initiating follow-up processes.

Personalization at scale

Utilize external data sources to tailor responses and recommendations, providing users with relevant and contextualized support.

Personalization at scale
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“If an organization is looking to adopt a chatbot, Comm100 is the perfect platform to support that. With its easy build and advanced functions like webhooks and webviews, the bot can be very powerful.”

– Praveen Ellur
Vice President of Technology, Ya Ya Creations

Comm100 chatbot webhooks in action

CRM integrations

CRM integrations

Comm100’s chatbot webhooks enable real-time access and communication to CRMs, including Salesforce and Dynamics 365. This empowers the bot to deliver personalized experiences with contextual information, as well as automatically update customer information.
CRM integrations

Ecommerce integrations

Utilize Comm100’s chatbot webhooks to connect with Shopify, Magento, or other eCommerce platforms to provide personalized product recommendations, order tracking, and support directly within the chat interface.
CRM integrations

Zendesk integration

Connect your bot with Zendesk with chatbot webhooks to automate ticket creation, update customer profiles in real-time, and seamlessly track interactions. Enhance efficiency and deliver personalized support effortlessly.

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CRM integrations

Zapier integration

Automate marketing workflows by integrating with Zapier and connecting your key systems. Capture leads, schedule follow-ups, and nurture prospects with chatbot webhooks that enhance marketing efforts and drive revenue.

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