Introducing the Comm100 Live Chat Pending MaximumOn Technology

[White Paper] Introducing the Comm100 Live Chat MaximumOn Technology

Reliability and availability is of great significance in real time communication with customers. After reading this white paper, you can get an overall picture of what availability is, quickly estimate your own live chat availability level, and take actions accordingly. Also, you can gain better understanding of why the MaximumOn technology can achieve 100% uptime.

You can learn from this white paper:

  • Basic availability concepts: number of 9s, downtime, RTO and failover
  • Three levels of redundancy and their limitations
  • System architecture of the MaximumOn technology
  • How MaximumOn responds to various failure scenarios

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