Third-Party Integrations and Plugins

A wide range of integrations and plugins are available to make Comm100 Live Chat work with your existing systems and enhance your live chat capabilities. Check out the integration directory.

Comm100 Live Chat can be integrated with your website to extract information from your web pages using custom variables. For example, you can know the value of a shopping cart and the identity of the visitors upon their logging in. Learn more

Visitor Info - Custom Variables

Send visitor’s information and chat data to your Salesforce to manually or automatically create new contacts, leads or cases and update existing ones. Keep your support and sales team updated with every interaction with website visitors. Learn more

CRM Systems

Comm100 Live Chat is integrated with GoToMeeting and Join.Me so that your agents can remotely access your visitors’ screens and desktops to walk your visitors through the purchasing process or quickly pinpoint and troubleshoot issues.

screen sharing in comm100 live chat

Send chat transcripts and offline messages to your Zendesk account for effective follow-up and management. Learn more

Help Desk Software

Contact Center

Comm100 Live Chat is integrated with Cisco Unified Contact Center Enterprise (UCCE) and Avaya Aura® Contact Center so that your agents can handle both chat and phone requests from customers in order. The integration also enables you to allocate chat and phone requests in a unified manner.

Contact Center

Send visitors’ chat actions as events to your Google Analytics account. Analyze live chat’s impact on your user behavior and website conversion. Learn more

Google Analytics

E-commerce Systems

Use out-of-the-box Shopify or Magento plugins to quickly install Comm100 Live Chat onto your e-commerce store. Engage your store visitors in real time and close more deals.

E-commerce Systems

CMS (Content Management Systems)

Install Comm100 Live Chat onto your WordPress, Joomla! or Drupal websites. Our plugins help you complete the installation with a few clicks.

CMS (Content Management Systems)

Allow your website visitors to start a chat using their Facebook or Google+ accounts instead of filling out the pre-chat form. Learn more

Social Media

Use APIs and webhooks to integrate Comm100 Live Chat with your existing systems and enable seamless data sharing. An API is the interface that your app uses to call Comm100 Live Chat. A webhook is the interface that Comm100 Live Chat uses to call your app. Learn more

APIs and Webhooks

Schedule a Free Consultation

Want to learn more about how this feature can meet your specific business needs? Schedule a 15-minute free consultation with us. One of our product specialists will call you back.