It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.
Get the data
It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.
Get the data
Comm100 Live Chat Google Analytics Integration enables you to view visitors’ live chat related actions in your Google Analytics account as events. This valuable data lets you measure how live chat affects visitors’ behaviors and influences your conversions.
The integration records important visitor live chat related actions in Google Analytics as events. For instance, the integration lets you view visitors’ actions, such as when they complete a pre-chat survey, start a chat, leave an offline message and even when they’re invited to chat. The integration also provides access to reports with detailed information on the total and unique number of each action type for a given period.
Use visitors’ live chat related actions while checking goal completion in your Google Analytics to see if visitors who chatted contribute to higher goal completion rates or more sales.
Comm100 Live Chat Google Analytics Integration lets you view all actions page by page. You can view a report for each page that contains information about the total and unique number of actions performed on a page. This helps you compare and analyze your visitors’ live chat behaviors and determine which pages draw the most chat requests.
Experience the power of AI-driven customer service.
Get started today!