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Comm100 Customers - RockSpace

Live chat is just the beginning

Comm100 Free Live Chat with unlimited users and unlimited chats is the bedrock of digital customer support. Add social media, SMS, email, and ticketing to the mix – all managed on one integrated platform – and you can be there for your customers wherever they are, whenever they need you.

comm100 knowledge base

Self-serve knowledge base

An effective knowledge base provides self-serve answers quickly and easily. Your customers can access your knowledge base right in the live chat window or on your website so they can find the answers they need on their own.

soc 2 type ii compliant

Uncompromising security and privacy

Free software shouldn’t compromise on security. Comm100 has all the major compliances including ISO 17001, SOC 2 Type II, WCAG, CCPA, and moreAnd our MaximumOn high-availability servers will make sure that you never miss a chat.

Agent management simplified

Whether you have two or two thousand agents, you‘ll be in complete control of your team. Monitor chats for quality assurance and training purposesjoin a chat to lend a hand, and even remove agents if things go south. Keep a watchful eye while getting the most out of your agents.

customer support comm100

Customer support whenever you need it

Naturally, we understand just how important customer support is to the bottom line. That’s why we offer our customers 24/7 live chat support. Accessible, responsive, and honest — that’s how we roll.

What's included in Comm100 Free?

Unlimited users, unlimited chats
Customizable chat button and window
Web, desktop, and mobile app for agents
Email, SMS, Social Media, Ticketing & Knowledge Base
Pre- and Post-chat survey
File and image sharing
Chat transfer
Visitor ban
Comprehensive reporting
24/7 customer support
MaximumOn™ high-availability
ISO 17001, SOC 2 Type II, WCAG, CCPA

Award-winning, enterprise-grade Live Chat

“Comm100 is extremely feature rich. So far there isn’t anything that we've wanted to do that we've not been able to. It's really a live chat support solution that can grow and scale with you. We started out on the most basic version and have opted into add-ons (e.g the knowledgebase) over time as well as moving up to a higher version. The sales team have been helpful every step of the way in putting together a package that is perfectly tailored to our needs.”

– Coreyna B., Chief Technology Officer,
Comm100 customer for 3+ years

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Join thousands of happy Comm100 customers

Get Comm100 Free
The Comm100 Free plan is free forever. You can opt in to one of our paid plans any time to access even more valuable capabilities, priced per agent per month, but you can stay on the Free plan forever if you choose.