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Leading institutions deployed
500k+
Students successfully engaged
2.2m+
Interactions happily delivered
Increase advisor capacity with AI. Deflect 80%+ of routine queries with AI chatbot. Students can still access personalized help via Live Chat.
Improve drop-ins experience with Queue Management. Optimize staff schedules, track student wait times, send SMS or email reminders to reduce no-shows and cancellations.
Simplify scheduling and optimize resource allocation for more productive counselling sessions with Booking.
Offer consistent advice and enhance knowledge sharing with intuitive Knowledge Management, while reducing onboarding times.
Facilitate personalized support by minimizing time-consuming tasks. Accelerate response drafting and research with Agent Assist.
Boost enrolment with Outreach, share personalized course recommendations, tailored student advice, and more.
Extend support to multiple channels, including email, live chat, phone, and self-serve options like an AI chatbot to reduce waiting times.
Facilitate drop-ins with virtual and in-person options with Queue Management. Empower students to manage their queue position and receive timely updates throughout the process.
“Comm100 has been an invaluable partner in revolutionizing the queue management system for UBC Vancouver’s Science Advising team. Their personalized approach, evident right from the initial meetings through to product launch, ensured a tailored solution that exceeded our expectations. The team’s responsiveness, collaborative nature, and continuous post-launch support set them apart.”
– Chris Oatman, Student Experience Associate Director, Faculty of Science
Transform your student advising experience