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comm100 live chat

Live chat made with people in mind

Helping your customers shouldn’t cost a fortune (or even anything!). With Comm100 Free Live Chat you get unlimited agents and chats with all the key features of our award-winning software. Looking for a Zendesk live chat alternative? Your search is over.

comm100 omnichannel

Every digital channel – in one platform – for free

Comm100 makes managing multiple channels easy – and free! Connect your email, ticketing, social media & SMS channels together into one connected platform that your agents will love. After all, a happy agent makes a happy customer.

Automate repetitive work with Task Bot

What if you could automate your repetitive and time-consuming queries so your agents could spend more time where it really matters? And what if this this could be 24/7? Comm100 Task Bot is your always-on solution – so easy to set up and free. Zendesk can’t offer you that.

Since we switched to Comm100 a few years ago we have seen response times decrease and customer satisfaction scores improve steadily. We are extremely satisfied with choosing Comm100 and would easily make the same choice again.

Veridian

Mallory Paeper, Veridian Credit Union

Comm100 Audio & Video Chat

Build closer relationships with free audio & video chat

When face-to-face communication isn’t possible, Comm100 Free Audio and Video Chat is the next best thing. Better still, it’s built within Comm100 Live Chat so – unlike Zendesk – no plugins or downloads are needed. One click and you’re connected to your customers.

comm100 desktop and web and mobile app

Desktop, web & mobile agent apps

With desktop, web, and mobile agent apps, Comm100’s platform lets you keep in touch with your customers from work, at home, and even on the go. Windows or Mac, iPhone or Android – we’ve got you and your agents covered.

comm100 24/7 customer support

24/7 support whenever you need it

If there’s one thing that we’ll never let you down on, it’s customer support. Speak to us 24/7 on live chat, drop us an email or SMS, or give us a call – we are always there for our customers. Zendesk isn’t as welcoming.

What's included in Comm100 Free?

Unlimited users & chats
Email, Ticketing, Social Media & SMS
Self-serve Knowledge Base
Task Bot (24/7 chatbot)
Audio and video chat
Web, desktop, and mobile app for agents
Customizable chat button and window
Real-time visitor tracking
Pre- and Post-chat survey
Canned messaging
File and image sharing
Comprehensive reporting

Market-leading customer service software with more than 12 years in the business

Our experience setting up Comm100 Live Chat was fantastic, and it was no different implementing our chatbot. The team at Comm100 have been great since the beginning – they respond incredibly quickly to us when we have any questions and have given us a lot of guidance on setting up our chatbot for success. Of the vendors we’ve worked with, their support really is up there at the top.

– Denny Michaud, Customer Relations Manager,
Canadian Blood Services

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Join thousands of happy Comm100 customers

Get Comm100 Free
The Comm100 Free plan is free forever. You can opt in to one of our paid plans any time to access even more valuable capabilities, priced per agent per month, but you can stay on the Free plan forever if you choose.