Trusted by the world's biggest brands – now free for you
Market leading live chat software with more than 12 years in the business
- Used by hundreds of thousands of businesses and websites
- Highly customizable and mobile friendly chat button and window
- Chat from anywhere with our web, desktop or mobile apps
- Proactive chat invitation to increase customer engagement
- Ready-made live chat plugin for WordPress, Joomla, Drupal, and Shopify
- Easy to add to any website; Start chatting with your customers in minutes.
- Offer instant answers to your most common questions
- Capture and qualify leads
- Book meetings
- Automate other workflows quickly and easily with our intuitive bot builder.
Audio & Video Chat
- Comm100 Free includes Audio & Video Chat, allowing customers to see and talk with you instead of typing – no plugins or downloads required
- Audio & Video Chat helps you deliver a more personalized chat experience, decrease handle times and establish closer, more personal relationships with customers.
- Integrate your Email, Facebook, WhatsApp Business, WeChat, Line, and text messaging accounts and keep track of ALL customer inquiries in one place
- Convert chats and messages to tickets for future follow-up.
Self-Serve Knowledge Base
- Customers can search knowledge base articles using the chat window before chatting
- Agents can search knowledge base articles while chatting with customers to find answers and send them to customers
- Deflect a significant percentage of customer inquiries with a customer facing knowledge base.
Iron-clad security and high availability
- ISO 27001 and SOC2 Type II certified
- GDPR and CCPA compliant
- MaximumOn™ technology ensures Comm100 has maximum uptime.