Trusted by thousands of brands around the world
IBM
Resident
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Fitbit
Comm100 Customers - RockSpace

Live chat for real-time, instant messaging

Above all else, your customers want fast answers. Comm100 Live Chat delivers this and more with tools like pre-chat surveys, canned messaging, intelligent routing, and Task Bot. Better yet, Comm100 Live Chat is free with unlimited agents & chats! Your search for an Intercom live chat alternative is over.

What’s included in Comm100 Free Live Chat

Unlimited users & chats
Task Bot (24/7 chatbot)
Audio and video chat
Self-serve knowledge base
Web, desktop & mobile agent app
Pre- and Post-chat survey
Real-time visitor tracking
Configurable chat button and window
File and image sharing
Canned messaging
Comprehensive reporting
Chat transfer
comm100 omnichannel

Email, ticketing, social media & SMS - connected

Your customers are everywhere – so you need to be too. Comm100 connects your email, ticketing, social media & SMS channels into one platform so you won’t lose messages – or customers. And did we mention it’s free?

Automate repetitive work with a 24/7, no-code Task Bot

Stop wasting your agents’ time answering the same common FAQs. Easily build your own Comm100 Task Bot and let your agents focus on more important tasks. And better still – provide this 24/7 support for free. Intercom can’t offer this.

Comm100 is easy to use, reporting is quick, the UI is sleek and modern, the upgrades are always changing for the better. We loved the canned messages responses and how easy the system is to use and upgrade. The customer support is also really great.

ITSM Digital

Tom Seelbach, Technical & Admin Manager

comm100 knowledge base

Accessible & simple self-serve knowledge base

Let your customers easily find the answer to their problem with a self-serve knowledge base — both on your site and within the live chat window. Straightforward to use and with unlimited articles – it’s a win-win for your customers and for your agents.

Comm100 Audio & Video Chat

Build closer relationships with audio and video chat

Complex queries, sensitive issues, or multi-step troubleshooting: Some problems are best resolved with face-to-face communication. Speed up resolution and connect with your customers more personally via audio and video chat.

comm100 24/7 customer support

Here for you wherever and whenever you need it

If we think you need to offer great customer support, then it’s only fair that we do too! With live chat 24/7 support, as well as email, SMS phone – we’re always here when you need us.

Market-leading customer service software with more than 12 years in the business

Our experience setting up Comm100 Live Chat was fantastic, and it was no different implementing our chatbot. The team at Comm100 have been great since the beginning – they respond incredibly quickly to us when we have any questions and have given us a lot of guidance on setting up our chatbot for success. Of the vendors we’ve worked with, their support really is up there at the top.

– Denny Michaud, Customer Relations Manager,
Canadian Blood Services

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Join thousands of happy Comm100 customers

Get Comm100 Free
The Comm100 Free plan is free forever. You can opt in to one of our paid plans any time to access even more valuable capabilities, priced per agent per month, but you can stay on the Free plan forever if you choose.