Comm100 Free vs Freshdesk Free

Key Features Comm100 Freshdesk
Agents/Seats Unlimited 1
Chats Unlimited Unlimited
Contacts Unlimited Unlimited
Audio & Video Chat
Email, Social Media, SMS
Proactive Chat
Pre-chat Survey
Post-chat Survey
Real-time Visitor Tracking
Canned Messaging
Knowledge Base
24/7 Customer Support

Enterprise-level live chat – free for everyone

When it comes to free live chat, Comm100 offers more. With unlimited agents and contacts, supported by all the key features of our award-winning software, you’ll never be wanting for more. Your search for a free Freshchat alternative is over.

Automate repetitive tasks & offer 24/7 support

Do your agents spend their valuable time answering repetitive, simple FAQs? Build your own Comm100 Task Bot in minutes and make sure your agents are focused on more important tasks. Better yet, offer this all 24/7, for free. Freshdesk can’t offer you that.

Comm100 Audio & Video Chat

Build closer relationships with audio and video chat

Complex queries, sensitive issues, or multi-step troubleshooting: Some problems are best resolved with face-to-face communication. Speed up the resolution and connect with your customers more personally via audio and video chat. You won’t get this with Freshdesk.

Comm100 Free Live Chat Software

Effortless ticketing & messaging

Email, social media, SMS, ticketing – you name it, it’s free with Comm100. Connect all your channels together and organize with clever ticket management so your agents always know what needs to be done, and when.

Comm100 is very easy to use with rich features and modern user interface."
Coreyna Blachut,
Chief Technical Officer
Comm100 has a Chatbot that helps us answers FAQs, saves us time, and improves response times.”
Jon Campbell,
Comm100 offers great opportunity for customization and adjustment to your company's needs.“
Reni Nedelcheva,
Online Services Manager

Keep your customer data safe and secure

Free software shouldn’t compromise on security. Comm100’s platform has bank-level security, lets you safely process credit cards, and complies with the toughest laws and standards.

Here for you wherever and whenever you need it

If we think you need to offer great customer support, then it’s only fair that we do too! With live chat 24/7 support, as well as email, SMS & phone – we’re always here when you need us.

Sign up for the free powerful Freshdesk alternative today!
No credit card required.

Unlimited agents
Unlimited chats
Free forever