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Comm100 AI Chatbot handles routine tasks and brings agents in when it's needed

Bots & Automation

From natural language conversations to powerful agent-facing productivity tools, Bots & Automation help you easily scale your customer service program.

Comm100 Live Chat user interface

Live Chat

Think you know live chat? Think again. Comm100 Live Chat is the most advanced, flexible and secure chat solution available. Never settle for anything less.

comm100 offers omnichannel solutions, it includes various platforms, such as social media, email, knowledge base, chatbot, text messaging

Ticketing & Messaging

Email, messaging, and social media dominate how we communicate today. We’ll help you support them with multi-channel customer service.

the interface of comm100 live chat and knowledge base

Knowledge Base

Self-service is often the fastest and easiest way to solve most customer questions. Our robust knowledge base has the answer.

Comm100 has been such an important partner for us for many years. But it’s not just their technology that’s helping us to better meet the needs of our members – Comm100’s Commpanion service give us the peace of mind and confidence we need, letting us focus on our day-to-day operations while the Comm100 team maintains, updates, and continually optimizes our live chat and chatbot. It’s truly a partnership.

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– Katherine Gaetz, Member Experience Manager, ASEBP

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