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You’re committed to world-beating CX.
We’re committed to getting you there.

You know your customers want fast, accessible, and personal support across digital channels. But you also know that this journey involves the right technology and expertise that your team doesn’t have.

Comm100 is the sole partner you need to achieve this. By combining its world-class omnichannel customer service platform with its proven method formed from over 10 years of CX expertise, we will lead you to digital transformation success.

The 6 stages of the Commpanion™ method
—— Maximizing the Comm100 platform

Comm100 Commpanion Program Steps

Get to know the Comm100 customer service platform

Bots & Automation

From natural language conversations to powerful agent-facing productivity tools, Bots & Automation help you easily scale your customer service program.

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Live Chat

Think you know live chat? Think again. Comm100 Live Chat is the most advanced, flexible and secure chat solution available. Never settle for anything less.

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Ticketing & Messaging

Email, messaging, and social media dominate how we communicate today. We'll help you support them with multi-channel customer service.

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Knowledge Base

Self-service is often the fastest and easiest way to solve most customer questions. Our robust knowledge base has the answer.

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Comm100 has been such an important partner for us for many years. But it’s not just their technology that’s helping us to better meet the needs of our members – Comm100’s Commpanion service give us the peace of mind and confidence we need, letting us focus on our day-to-day operations while the Comm100 team maintains, updates, and continually optimizes our live chat and chatbot. It’s truly a partnership.

– Katherine Gaetz, Member Experience Manager, ASEBP

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