Customer Stories

Founded in 2009, AmiciCani Association has been dedicated to the animal conservation and welfare standards across Italy, focusing mainly on dogs. For 2 years it has worked with many Italian television stations.

Founded in 2007, 4little1s.com is an online nursery furniture, baby bedding and baby gifts retailer based in London, England. 4little1s.com sells around the world with clients in the US, Australia and Europe.

We are very impressed with Comm100 Live Chat. Having tried live help type products for our business in the past, they never seemed to really benefit our business. However, Comm100 Live Chat has definitely increased sales and we tend to think that our website before we use this software was like having a shop with no staff; we can now help customers at any point during their visit to our website and track their progress, which is great. This is also very professional and just works and is easy for all our staff to use. Comm100 Live Chat has become vital to our business.

I have recently installed and began to use Comm100 Live Chat. I don't generally write companies to say things like this, but I made an exception in this case. Comm100 Live Chat is absolutely GREAT!

We have many things incorporated at one single point, for different types of people of different taste and value. We need a system for us to contact with our visitors in real time. People have different questions on different services and products and as it changes everyday, a static FAQ is not the thing that suits our business. Finally we found Comm100 and since then, our visitors have got their questions answered very well. The multi-operator chat is simply outstanding. Comm100 gave us a reason to be in competition and enabled us to run our business with core customer support module. We could never forget comm100's contribution to our business success.