It’s live! Access exclusive 2026 AI live chat benchmarks & see how your team stacks up.
Unlock the insightsChapters
0:00 – Introduction
1:23 – Live Chat Improvements
3:35 – Live Chat Triggers & Real-Time AI Spotlights
6:25 – AI Agent Workflow Improvements
9:14 – AI Agent Auto Summary & Wrap-Up
10:13 – Ticketing Export & Multilingual Anytime Chat
12:31 – Queue & Knowledge Base Improvements
13:59 – Custom Dashboard
15:29 – Live Chat Agent Console Enhancements
19:18 – Wrap-Up
Our product managers and engineers work tirelessly to bring you new solutions, more capabilities, and more value to help you and your team work smarter, not harder. Watch the video below to see what we added to the Comm100 platform in the last 3 months.
Highlights
Try them today or contact your Customer Success Manager if you have any questions.
Come back in 3 months to see the next round of updates!
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