Why You Need an AI Agent and What You’re Missing Without One

If you’re still holding out on bringing an AI Agent into your customer support program because you aren’t sure how it works or if it’s right for your customers, this video is for you.

Chad Weiss, AI Architect, and Elia Karimi Sisan, Applied AI Lead, will walk you through how and why Comm100 AI Agents are vital customer support tools – and how they’re far more capable and efficient than the chatbots you used to know.

In this video, you’ll learn:

• The difference between a traditional chatbot and a modern AI Agent
• How AI Agents use your content – and only your content – to respond to questions
• How AI Agents connect to other systems to run complex workflows and solve real support challenges

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