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On-Demand Webinar

Getting More Out of Comm100

Getting More Out of Comm100 Webinar Banner

This on-demand webinar is designed for current Comm100 users who want to get more value from the platform. The 60-minute session provides a walkthrough of key Comm100 capabilities and advanced features.

What We Covered

  • The differences in capabilities and uses for a task bot versus an AI bot
  • Super Agent privileges and umbrella permissions to manage multiple Comm100 installations
  • How Voice Bot can add a new automated voice channel to your overall support system.

Agenda

Welcome and introduction with Sonya and Alan

Taskbot vs AI Bot with Jason and Michelle

Super Agent and Umbrella Permissions with Maria

Voice Bot Capabilities with Jason, Elia, and Jed

Wrap-up and Conclusion with Sonya and Alan

Speakers

Jason

Jason Wu
Enterprise Account Manager

Michelle Laureta

Michelle Laureta
Customer Success Manager

Maria

Maria Fielder
Learning, Training, and Development Manager

elia avatar

Elia Karimi
AI Architect

Jed Suarez avatar

Jed Suarez
AI Architect

Hosts

Sonya McHugh

Sonya McHugh
Customer Success Manager

Alan Condon

Alan Condon
Account Manager

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