It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.
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It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.
Get the data
Webinar Recording
Demystifying Bots and AI
There’s been a lot of buzz about bots. Who isn’t thinking about how artificial intelligence will change the world we live in?
But forget Terminator and Westworld – we’re talking about customer-facing, agent-assisting bots. But like most CX professionals, you’ve probably got lots of questions. “Is AI worth it?”, “Where do I start?”, “How much effort does it take?”, and “What happens after it goes live?”
This webinar will explain the different and most promising bot and AI technologies, and how each can deliver better customer care and agent productivity.
Watch the highlights reel to learn:
Jeff Epstein, VP of Product Marketing & Communications, Comm100
Jeff is Comm100’s VP Product Marketing and Communications. He’s a B2B marketer with 20+ years’ experience creating compelling messaging and content for sales enablement and demand generation. He holds a BA from the University of Waterloo and an MBA from Thunderbird, the American Graduate School of International Management.
Matthew Jinks, AI Chatbot Expert, Comm100
Matthew is Comm100’s resident AI Chatbot Expert. He’s worked for 5+ years in Vancouver’s tech scene and is always up to date on the latest AI trends and best practices. Matthew works with Fortune 500, government, and private firms across the world to embed advanced artificial intelligence solutions.
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