How to Build a Higher Education Student Housing Chatbot that Doesn't Suck

Chatbots are being adopted across higher education as schools look to automate common queries that take up a lot of agent time and can become overwhelming during peak periods. Student housing is a perfect use case of this as support queries are typically asked just before the academic year begins, inundating teams with repetitive, simple questions that a bot could manage by itself.

So the question is – how do you build a student housing chatbot that will work and be liked by your students? This webinar will show you exactly how, revealing how to build a student housing bot that will quickly become your team’s favorite colleague. And don’t worry – you won’t need a diploma in computer engineering or years of coding experience!

The webinar will cover:

• How chatbots are being used to automate student housing support
• The attributes of bots that suck
• The attributes of great bots that automate up to 80% of queries
• A demo of how to build a student housing bot from scratch
• And so much more!

Speakers:

Chris Bechtel, VP, Global Marketing, Comm100

Chris is Comm100’s VP Global Marketing, leading the entire marketing team. He has more than 20 years of experience working with early-stage and growth-stage startup technology companies serving the US and Global markets across industry verticals including banking, real estate, retail/ecommerce, as well as education and public sector.

Elia Karimi, Lead, Applied AI, Comm100

Elia Karimi is the Lead of Applied AI at Comm100. He is a Computer Science graduate specializing in AI, Machine Learning and Software Engineering.

Jed Suarez, AI Architect, Comm100

Jed is the AI Architect at Comm100 who has 10 years of experience doing customer support. He began his journey with Comm100 about 4 years ago as a Technical Support Analyst, and has worked his way to become an AI Architect at Comm100.