With Comm100 Omnichannel, organizations can connect with their customers across every digital channel through a single, unified console. This empowers them to meet their customers’ support expectations while scaling service capacity and reducing cost-per-engagement.
Comm100 Omnichannel is powered by zero downtime, industry-leading security and compliance, AI automation, and unlimited configurability.
Comm100 Omnichannel Gold includes:
Comm100 Omnichannel Platinum includes everything that comes in Omnichannel Gold, plus:
“Everybody has their preferred way of communicating. Some people want to reach out via live chat, some social media, and others via email. The beauty of Comm100 is that every channel can be connected into one platform so we can connect with and support more students, more efficiently.”
Lachlan Todd, Communications & Systems Coordinator, Thompson Rivers University
Security & compliance
Comm100 offers unparalleled enterprise-grade security that meets international security, privacy and compliance benchmarks including SOC 2 Type II, ISO 270001, PCI DSS, HIPAA, and GDPR.
Comm100 helps organizations build more personal and genuine customer connections through customized interactions.
Comm100 allows organizations to scale reach and operations by using conversational AI to deploy chatbots and automation across channels.