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Comm100 Task Bots are smart, fun and interactive chatbots that automate routine sales and customer service workflows on your website. Task bots sit inside Comm100’s live chat window and guide your customers using a conversational interface that’s more engaging than a traditional webform or knowledge base. Task Bots are great for making your website more captivating and reducing mundane customer service work, all while improving customer satisfaction.
Nothing is less enticing to customers than a set of empty fields on a traditional webform. Use a Task Bot instead of a pre-chat or offline message form and guide your customers with buttons and prompts, making the process more conversational and approachable.
Your customers come to you with a wide range of requests at all hours of the day, but the reality is you may not be able to be online 24/7 to answer their questions. Whether it’s resolving common questions, helping to troubleshoot, or simply connecting to the agent most qualified to help, Comm100 Task Bots are always available to get the job done quickly and accurately.
Customers who engage conversationally with your business are more likely to convert. Use a Task Bot to capture leads for sales, sign customers up for events or product demos, or book meetings automatically using Calendly.
We designed the Comm100 Task Bot interface for simplicity and speed, with no code or technical skills needed. Start with one of our pre-built templates or easily create your own to suit your needs. Get your Task Bot online in minutes!