Top 15 Ways for Banks to Use Chatbot

Advancements in AI and shifting customer expectations have opened the door to chatbots in banking.

Like other new technologies, people are enticed by AI chatbots’ potential to impact business metrics like cost-to-serve and revenue. With all this hype around business results and little discussion about practical use cases to get there, it can be hard to figure out how to actually implement a chatbot for banking.

In this slide share, we list the top 15 ways chatbots can be successfully deployed to automate specific service tasks and help your clients accomplish their goals.